Flew out last week on holiday from Glasgow Airport. Checked connections from Edinburgh on travelinescotland.com. All very straightforward: Train to Queen Street,out by the Hanover Street exit and straight onto bus 500 that takes you directly to the Airport.
We had a wonderful time, returning back today. We turned left out of the terminal building and followed signs for bus 500 to City Centre. After walking some distance we got to the stance at the end of the terminal building, Loaded cases onto bus to be told that we had the ticket for the rival bus company, also number 500. Said bus is at the extreme opposite end of the airport, and unsigned. We had to struggle with our cases for a good half kilometre before we found it.
I have travelled extensively around the whole world and I have to say this is the stupidest arrangement I have ever come across.
Glasgow Airport could put the stances for both bus 500's next to each other so that when customers find, inevitably and understandably given they have the same route number, that they had got on the wrong bus, it would be a matter of moments to sort themselves out. Also the airport's sign to bus 500 and the City Centre would no longer mislead.
But would Glasgow Airport consider the interests of their customers in any of this? Oh no!