Dot 2 Dot Increases Prices

London
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3,779 posts
36 reviews
118 helpful votes
Dot 2 Dot Increases Prices
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The Dot 2 Dot shared Heathrow shuttle bus has increased prices.

Its now 20 GBP one way for one person and then decreases 1 GBP for each additional person up to 5.

e.g. 19 GBP each for 2 people, 18 GBP for 3 ...

This comes on top of them axing the Gatwick sevice the other week.

Seems a full price to me.

Rockaway, New Jersey
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2,939 posts
77 reviews
117 helpful votes
11. Re: Dot 2 Dot Increases Prices
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Simply Airports is 70 pounds round trip and you have to pay in cash to get that rate. So, even for two people, it's more expensive than Dot2Dot if you pay with a credit card. I am traveling alone, however. A long weekend (minus hubby) with the girls. Woo Hoo! =)=)

Arlington, TX
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610 posts
48 reviews
16 helpful votes
12. Re: Dot 2 Dot Increases Prices
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I just used Heathrow Connect train from Paddington--it was incredibly inexpensive. 44.50 GBP one way for 5 adults and 8 17-year-olds and under (13 all together!). It left on time and arrived on time with room for all our luggage. It dropped us off right at T4. You have to get a different connection to get to T5, but T1, 2 & 3 are the first stop and T4 the second. It originated at Paddington, and there were about 5 stops before we actually got to Heathrow--40 minutes total.

London
1 post
13. Re: Dot 2 Dot Increases Prices
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I've got to say that dot2dot is one of the worst services I've had the misfortune to use

- The check-in process was shambolic, with people being told to go and wait in the nearby Starbucks

- It took an hour to get us underway (not 30 mins). Even on the tube, going to Canary Wharf, including the walk only takes an hour and a half

- I was the last drop-off, of 11 people!

- We stopped at hotels ALL OVER London

Basically, had I turned round and got back on a plane I could've been in Italy in the time it took them to deliver me across London (3 hours!)

Their customer service was, to put it mildly, pathetic

Essentially, if you're going to central london the service is slower and about the same price as Heathrow express, or slower and more expensive than the tube. And if you're going to Canary Wharf DO NOT UNDER ANY CIRCUMSTANCES EVEN THINK ABOUT CONTEMPLATING USING THIS SERVICE. That's about as clear as I can be.

Phoenix
Level Contributor
567 posts
34 reviews
171 helpful votes
14. Re: Dot 2 Dot Increases Prices
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I just used Simply airports and they were great and probably the cheapest around. We only used a transport service because my friend is elderly and just cannot walk at all, let alone with luggage. I would have been ok with just taking the tube. Simply airports was on time for both our pick up from Heathrow and the pickup at the hotel back to Heathrow. Both drivers very nice. We did wind up paying more from the airport because the airline lost my friends bag and we had to wait in line and file a complaint. The longer they wait for you after the grace period is up, you get charged more since they pay for parking.

New York
3 posts
15. Re: Dot 2 Dot Increases Prices
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Watch out with dot2dot. Booked on the net, got to Heathrow and was quoted a 1hour wait for the next shuttle!!! I was only staying in London for 48 hours. After reassurance that I would be fully refunded I decided to share a cab with another traveler which cost about GBP 20 each. After lengthy discussions with the worst customer service you can think they agreed to refund me but only refunded GBP 14 and kept GBP 5 for "administrative fees". What they do is illegal and they deserve to go bankrupt. I for one will never use them again.

County Durham...
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76 posts
37 reviews
35 helpful votes
16. Re: Dot 2 Dot Increases Prices
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Like posts 13 & 15 I have had bad experiences FROM Heathrow into Central London, never a problem going to Heathrow though.

Now we only use them to get to the airport, and use one of the rail options to get back depending on how much luggage we are carrying.

I's a shame the service cannot be as good both ways, but there it is..........

Raleigh, North...
Level Contributor
88 posts
244 reviews
188 helpful votes
17. Re: Dot 2 Dot Increases Prices
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I was planning on dot 2 dot (arriving sept 16th) but having read some of the stories I'm not so sure. I'll be on my own with two pieces of luggage and a large tote bag. I'll be visiting my son in Southwark. I will be traveling alone.

Any help out there is welcome.

Someone suggested the car that comes and meets you but kind of scared me off as they mentioned the longer they wait for you the higher the fare.

thank you.

UK
Level Contributor
49,560 posts
82 reviews
193 helpful votes
18. Re: Dot 2 Dot Increases Prices
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<<Someone suggested the car that comes and meets you but kind of scared me off as they mentioned the longer they wait for you the higher the fare.>>

Have them come get you an hour after your plane is due to land. Have your son monitor flight arrival time and notify them should you be significantly delayed.

Raleigh, North...
Level Contributor
88 posts
244 reviews
188 helpful votes
19. Re: Dot 2 Dot Increases Prices
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thanks Joe.

that's a good idea!

20. Re: Dot 2 Dot Increases Prices

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