I'm trying to advance purchase tickets from Port Hardy to Nanaimo on 'will call' basis as I see there are restrictions on international purchases by mail or phone. Transaction fails each time but no reason given. I've checked the credit card mailing address, number etc. carefully. Earlier (now closed) forum said that international cards were not accepted on .ca, but website says they ARE for 'will call' purchase.
Earlier forum also suggested trying the .com website rather than .ca and I have, but .com denies that the schedule exists!
Have emailed Greyhound customer services, but no reply. Can anyone advise? I would like to buy in advance for the advance discount and, more important, to be sure of getting tickets on this service as we're tied to other bookings (hotel/flights) etc on this trip, and it's a busy time of year.