I would like to sound a warning to prospective car rental customers visiting Cape Town.
As a regular traveller in Europe, United States and South Africa (11 visits to SA in recent years) I have some experience in renting hire cars. It is important to remember to return vehicle with a full tank of fuel if this is part of the agreement.
Customers to Europcar will be advised by signs at check in that a refuelling charge will be levied if tank is not returned 'full'. I was not unduly concerned at the notice as it has always been my practice to fill tank on return.
This is my WARNING: I refuelled my rental car at BP station adjacent to CPT Airport. It is about 800 meters to the rental location. Despite this a refuelling charge was made. This is the first time that I have been levied a charge when returning with a full tank. (Anyone with experience of South African attendants will verify if you ask for a 'fill up' the tank will be full to the brim)
It is possible therefor that Europcar are removing cars to a remote location in order to valet vehicles and charging renter for the fuel used.
As mentioned this is the first time such a charge has been levied and as such I am not likely to use EUROPCAR in future.