Has anyone else booked and/or had a bad travel experience with the Koh Lanta agency?
Do NOT book with Koh Lanta Travel and Tours: a fraudulent, negligent and overpriced scam that offers no customer care or service, whatsoever.
From our recent, direct (and extremely disappointing) travel experience, this is what you get for 10 000 Philippine pesos with Koh Lanta Travel and Tours:
DISORGANIZED (their van driver had no idea about the tour and pick up details and disappeared after he dropped us off at the beach: see more details below),
OVERPRICED (according to both Philipine and overseas nationals),
CHAOTIC and amateurish arrangements (a dangerous boat crossing: one has to clamber directly from a mainland beach onto a small, unstable pontoon float in the raging surf, this pontoon gets pulled by local fishermen holding a rope towards a rickety wooden outrigger: a wave knocked my mobile phone into the sea: this device is now ruined),
MEDIOCRE food and BASIC accommodation (at the place that Koh Lanta chose on Caramoan Island),
then the owner of Koh Lanta, Myra Roches offers a lame and meaningless "apology" for the destruction of my phone with no offer of compensation.
I am now without a phone, plus there is the loss of my photos and contacts etc for the remainder of my vacation. Give Koh Lanta a miss and either book the travel sectors etc yourself or try a different travel agent.