1. The Hertz rental office is located a couple of miles away from the airport which requires you to take a taxi from the airport to the Hertz office and, then, from their office to the airport when you return the car. While they will provide a taxi chit to pay for the cab fare, you still need to provide the tip for the driver. It is a time consuming and inconvenient process. BTW make sure that you ASK for the taxi chits or you will pay for both taxi trips from your own pocket!
2. During a recent trip (Oct 2011), the full size car that we rented had >70,000 km, was dirty inside and out and I had to wash the inside of the windshield. The windshield was chipped and there were scratches in many places on the car (not acknowledged by the agency in their assessment provided to me until I pointed them out and specifically requested they be identified.) There were empty pop cans and other trash in the back seat. The manager of the rental agency advised that they "had to take the car out of storage" to rent it to me. (I guess this made its condition acceptable, somehow!)
3. During this same rental we dropped the keys into their night box (at 4:00 AM) and proceeded to the airport. The drop box was not working properly. It took several attempts to get the keys deposited however the Hertz staff claimed that they could not retireve the key. Despite reassuring them on separate occasions the key was in the lock box and getting their assurances that they would disassemble the box, they had a new "key" programmed and sent me a bill for $456.00 three months later.
Needless to say, I will not rent from any Hertz location in future. I caution individuals renting in Saskatoon to exercise caution with this operation. BTW there are great lessons described throughout this website regarding Hertz and other rental companies. Be prudent and exercise caution.