I've been setting up small group meetings in the different regions of NS over the last six months. And when in Sydney recently, I had the catering done by the Bean Bank Cafe on Charlotte Street. I experienced sticker shock to the extreme when I rec'd the bill - over double the price of any other caterer from which I had ordered.
On the phone the cook and the owner (sisters I believe) have a wonderful demeanor and really promote their product (no processed meats used, etc.). However, the owner did not provide any suggestions and, I think as she knew her menu, took advantage of the situation (fleece out-of-towners?).
I said I needed sandwiches for 15 people. She asked if I wanted them cut/quartered and put on a tray. I said yes, that sounded fine. Then I proceeded to order sweets and beverages for the group.
Now with other caterers when I say I need sandwiches for x people they say fine, we will do a sandwich tray for you. This owner instead of charging me $40 for their large sandwich tray and $20 for their small sandwich tray (which according to their pamphlet which I rec'd with my bill, serves 12 and 6 respectively) charged me a whopping $8 per sandwich!
According to their takeout menu they charge $7.99 per sandwich - I paid $120 for 15 regular sandwiches.
I fail to see the difference btwn a sandwich tray and whole sandwiches quartered and put on a tray.
Pls know this was NOT a fancy tray of sandwiches with smoked salmon, capers, etc. It was run-of-the-mill chicken salad, roast beef, vegetarian, etc. Not even a wrap in sight! No other condiments (pickles, etc.).
In fact the sandwiches were a bit dry, and were the type where all the meat is in the middle (not bulging) so if you have a quarter of a sandwich after 3 bites of the middle, you're just eating bread and lettuce.
Had they charged me for their sandwich trays, they still would have been 25% more expensive than the average caterer, but I wouldn't have thought anything of it given the perceived quality when ordering.
On the plus side, their dessert tray, made up of one-bite morsels and heartier shortbread cookies, was fabulous!
(A phone call to the owner the day after did nothing to resolve this.)
So if you need catering done beware. I've learnt my lesson for next time with them, but in reality after the bad taste left in my mouth I'll probably never patronize them again. Too bad as I always try to buy from local owner-operators (non-franchise) when I can. Caveat emptor - definitely!! At least now you're warned.