To keep other travelers from making the same mistake:
We've rented an RV from Canadream this month for 3 weeks.
We were very dissapointed:
First when we came we found out that they had made a mistake in their system so we got downgraded from an A-class RV to the smallest B-class they had available. Nothing was done to soothe the situation instead we got the comment: "you young people are so picky and stressfull, these days".
Of course they new they had us grid-locked so we had to agree on the smaller RV getting the price difference of Ca$ 7 a day compensated.
After the first night we had to go to a big Outfitter to get thick thermarest mattresses to put under the RV's, that's how bad the matresses were.
Halfway down the trip the van's battery died on us and they tried to have us make a detour of over 300km's to have it fixed at one of their bases in stead of the first available service station. Of course we did not agree and and got compensated for the amount spent.
They might have meant well but it certainly din not come across as if they did with us. They are not in the business to give tourists a stressfree holiday but for their own benefits, or so it seems.