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Overbooked at Barcelo Maya Palace??

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Overbooked at Barcelo Maya Palace??

Travelling to this resort mid-Feb 2013 with family.

2 years ago we went to Occidental Xcaret.

They tried to send us to Occidental Cozumel as they said they were overbooked....

I said no way!......

Has anyone heard of this happening at Barcelo...

ie...pay for Palace and get bumped down to Tropical or Colonial...or Beach....

What is my recourse if this happens...?

Whats the chance???

Destination Expert
for Riviera Maya, Yucatan Peninsula
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4,520 posts
38 reviews
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1. Re: Overbooked at Barcelo Maya Palace??

I have never heard of anyone being bumped from the Palace to one of the cheaper hotels. You may want to ask this on the unofficial barcelo maya message board and you may get a different answer.

Calgary, Canada
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581 posts
43 reviews
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2. Re: Overbooked at Barcelo Maya Palace??

I've read about people being bumped between equal resorts (ie Caribe/Beach and between Colonial/Tropica)l and I've read about people being bumped up - but I can't recall reading about people being downgraded. I would think they would try hard to avoid this.

3. Re: Overbooked at Barcelo Maya Palace??

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