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Canadian eta - beware of scams!!!!!

Canadian eta - beware of scams!!!!!

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Removed on: 11:30 am, May 03, 2017
Vancouver, Canada
Destination Expert
for Vancouver
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69,647 posts
66 reviews
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221. Re: Canadian eta - beware of scams!!!!!

Hear, hear.

Singapore, Singapore
2 posts
222. Re: Canadian eta - beware of scams!!!!!

Hi Sid I also just applied at the wrong site last week and got charged 89 euros, the reply came from client-update-mise-a-jour@cic.gc.ca.as well and i have used the Canadian immigration official website to verify the approved ETA number and it is valid. Still it is this exorbitant charge that we are unhappy about.

Greater Sydney...
Level Contributor
21,868 posts
112 reviews
102 helpful votes
223. Re: Canadian eta - beware of scams!!!!!

.

Edited: 4:38 am, October 12, 2016
Greater Sydney...
Level Contributor
21,868 posts
112 reviews
102 helpful votes
224. Re: Canadian eta - beware of scams!!!!!

autumnrain,

Please clarify that your 'reply' from that address was in response to an enquiry by you with the CIC, because as it stands it could very well appear to said to be an email from the mob who you paid the exorbitant fee to.

Vancouver, Canada
Destination Expert
for Vancouver
Level Contributor
69,647 posts
66 reviews
92 helpful votes
225. Re: Canadian eta - beware of scams!!!!!

autumnrain, (post 215) you were not "directed to a website like any other." You actually chose it from the list of search results. It's important to check out any websites that show up in a search result, so that you don't unthinkingly click on the first one but find the official website. This strategy applies to any search results, assuming you use Google to search.

And (post 222 addressed to someone called Syd) you would not have received an email from cic.gc.ca unless you contacted them, so that email would have to have been a reply to your enquiry about the validity of your eTA. The way you have written this post makes it look like you received this email from the "website like any other."

1 post
226. Re: Canadian eta - beware of scams!!!!!

I wish I had read this first. We thought it was the official website also. Of course they cover all legalities but nevertheless it is set up in a way that is not clear how much you will be paying. Very unfair but lesson learned unfortunately too late.

Gibsons, Canada
Destination Expert
for Vancouver
Level Contributor
8,261 posts
25 reviews
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227. Re: Canadian eta - beware of scams!!!!!

I think part of the problem is the URL. People just make assumptions on the quickest of glances.

https://www.canada-eta.ca/ looks official (epecially to people not familiar with Canadian government websites).

www.cic.gc.ca/english/visit/eta.asp does not look official upon first place. It doesn't say Canada anywhere? How can it be the Canada ETA website? But yes, any website ending in gc.ca is an official Government of Canada website. But nobody except Canadians really know this.

Edited: 8:31 pm, October 13, 2016
Gibsons, Canada
Destination Expert
for Vancouver
Level Contributor
8,261 posts
25 reviews
88 helpful votes
228. Re: Canadian eta - beware of scams!!!!!

As well, when you click on the Canadian government website, it's complicated to read and messy. And I mean complicated and messy in context - you have to spend about 1-2 minutes reading over the text and then clicking on other links to figure out how to apply for your ETA. In this day and age of short attention spans, the Government of Canada's website is not quick and simple if you're just quickly glancing over it. You can't figure it out in 5-10 seconds. You need to soak up the info and browse around before it becomes apparent.

In terms of user experience, the www.canada-eta.ca website has simplified the navigation of the website down to its basic format: a nice big red button that says "Apply For ETA". How simple is that? Super easy! There's no question about how simple it is. They've made is ridiculously easy for anyone to purchase. So of course people are going to use the site that's super easy to use, which upon first glance looks like the official website.

Greater Sydney...
Level Contributor
21,868 posts
112 reviews
102 helpful votes
229. Re: Canadian eta - beware of scams!!!!!

...... and as a consequence pay about 80 quid too much.

Vancouver, Canada
Destination Expert
for Vancouver
Level Contributor
69,647 posts
66 reviews
92 helpful votes
230. Re: Canadian eta - beware of scams!!!!!

The gic.gc.ca website has the words "Government of Canada - Gouvernement du Canada" in large letters across the top of the page.

The way I see it is that the other OTAs pay for advertising on Google to have their websites positioned higher up in the search results. You can see this by the coloured box to the left of the result with the word "Ad" in it = Advertisement. The Canadian Government does not advertise so their website is positioned further down the list.

The other websites are very cleverly designed to look like something real. The critical piece of text is at the bottom of the site linked in post 227, is this:

<<Canada eTa Online Travel Authorization Agency is not affiliated with the Government of Canada, Citizenship and Immigration Canada or any other related Canadian government agencies or departments. It is a commercial website that assists travelers in the processing of their electronic travel authorization documents for travel to Canada.>>

Many people don't research thoroughly enough if this thread is anything to go by.