We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cactus Car Rental

In cooperation with: Visit Mexico
Which Cabo San Lucas hotels are on sale?
mm/dd/yyyy mm/dd/yyyy
See hotels
Kathmandu, Nepal
Level Contributor
3,642 posts
7 reviews
Save Topic
Cactus Car Rental

Just a quick little note if you are thinking of using Cactus Car Rental and are nervous about it at all . . .

Don't be. Book it. Antonio will treat you well.

After looking through posts on this board, sent of queries to the three most recommended names. Antonio at Cactus ended up having the best deal for our group (two cars - Jeep and Minivan - 12 days) and so we went with that. Booked about 2 months in advance.

A couple days before flying down to the Cabo airport, I sent an email to Antonio just double checking we were OK with our reservation. I never heard back from him. That made me a little nervous - but whatever, it wasn't worth sweating over too much.

After clearing customs, we found the Cactus gal outside and she told us that the Cactus shuttle was busy or broken and that we'd just take some taxis to their place - they would reimburse us whatever it cost. There were nine of us plus a lot of luggage (kite board stuff) - but we ended up all fitting in a big cargo van. Bueno.

We got to Cactus and I had my first "uh oh" moment when we pulled in to their lot and there wasn't a single car there. None. Hmmmm.

Long story short - it was Easter weekend and they ran out of cars. To fix the problem, Antonio said that the driver of the cargo van could take us to our intended destination (La Ventana/El Sargento - 2.5 hour drive) and that he would have people drive our cars up to our house the very next day. We ended getting a very significant discount on the cars from Antonio - enough to cover the taxi plus the missed rental day plus extra.

You know what? This actually worked out great. Probably better than if the cars had actually been there. We ended up on the road about 5 p.m. and, frankly, I didn't really relish driving all that way with any hint of having to navigate in the dark on the road between San Antonio and El Sargento. Plus - I was extremely thirsty for some beers and our shuttle driver stopped at a minisuper on the way and we loaded up. The drive ended up being a lot more relaxing (except for the 80 mph turns and passing a police car).

Per his word, some Cactus employees showed up with our vehicles the next day. It was a little tricky since where we were didn't have good cell coverage and was kind of hard to find. When the guys got lost, they couldn't get in touch with us, so they ended up picking a guy up off the side of the road in La Ventana who knew where we were and he got them to us.

At the end of the day - Antonio came through and dealt with a tough situation like a professional. I would not hesitate to use him again.

106 replies to this topic
Lincoln, California
Level Contributor
4,233 posts
2 reviews
Save Reply
1. Re: Cactus Car Rental

Nice, he always seems to come through no matter the situation.

Lemont, Illinois...
Level Contributor
631 posts
1 review
Save Reply
2. Re: Cactus Car Rental

Wow! Sounds like a Crazy experience but in the end all worked out well. We don't rent a car, but if we ever did, they would be the ones without a doubt. Glad things worked out.

Los Angeles
Level Contributor
67 posts
13 reviews
Save Reply
3. Re: Cactus Car Rental

Antonio and his staff are top notch. Always helpful and able to accommodate.

Vancouver, Canada
Level Contributor
363 posts
Save Reply
4. Re: Cactus Car Rental

Antonio will work with his customers.

Fresno, California
Level Contributor
5,595 posts
37 reviews
Save Reply
5. Re: Cactus Car Rental

Antonio has always done a good job for me.

Cabo San Lucas...
Level Contributor
25 posts
1 review
Save Reply
6. Re: Cactus Car Rental

Antonio is the BEST!!! We have been coming down to Cabo for 4 years and are now fortunate enough to have a rental home here. We have worked with some other people and Agencies over the years, but none as professional as Antonio. Since we still travel a lot for business all over the world, we sometimes need to move our reservation by a day or two and with an e-mail to Antonio I always receive a timely, polite and friendly response. The gals or driver have always met us at the Airport and since we usually have quite a lot of luggage, hauling things down for our home, it is so nice to arrive at Cactus and see the Jetta sitting there with the trunk open and the guys efficiently load up our luggage. Antonio always greets us with a smile and "Welcome Home" . The paperwork is always ready (no waiting) and we simply sign & initial and out the door in a couple of minutes. He also quotes you the total price including the mandatory insurance and taxes. No surprises or upsells. He is simply the BEST!!!

JJJ
Portland, Oregon
Level Contributor
1,626 posts
10 reviews
Save Reply
7. Re: Cactus Car Rental

I agree with you 100% Donnain Cabo 13...Antonio is the BEST! He is a man of great integrity and honesty. If he tells you something, he will do whatever he has said. I never worry when I make my reservation with Antonio. I have known him now for over 13 years...and he has always been outstanding!

Berkeley
1 post
Save Reply
8. Re: Cactus Car Rental

1 week car rental worked out well. Quick shuttle from airport. Agreed upon price. No hassle return. Would use them again.

Mexico City, Mexico
Level Contributor
1,275 posts
187 reviews
Save Reply
9. Re: Cactus Car Rental

Well he sure looks like a nice man, but still MANY problems for a rental car. I know that rental cars in Mexico are "special" compared to the ones in the US, but at least if u rent at Alamo or Dollar, you are backed up by a major corporation.

Saint James, New...
Destination Expert
for Cabo San Lucas
Level Contributor
14,460 posts
146 reviews
Save Reply
10. Re: Cactus Car Rental

Oscar A........You are misinformed or a little naïve! Alamo and Dollar are no more than Mexican Franchises that have no ties to the large US corporate offices other than name. Don't think for a minute that a call to the main US office if you had a problem would make any difference.

In Cabo knowing WHO you are dealing with (in this case Antonio) is way more valuable than all the band names in the USA.

The Alamo company in Cabo also a good reputation on this site.

Edited: 3:55 pm, June 16, 2013
Reply to: Cactus Car Rental
Get notified by e-mail when a reply is posted