We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Getting shut out of Riu

In cooperation with: Visit Mexico
Philadelphia, PA
Level Contributor
20 posts
2 reviews
Save Topic
Getting shut out of Riu

We're leaving for our honeymoon next Monday, and I'm worried because of the damage to the Riviera and rebooked travel to Cabo, that we're going to get bumped out of our reservation somehow, made back in March. Anyone recently get back and have this problem? Any clue as to how they handle overbooking?

Mentioned in this post
Cabo San Lucas
Cabo San Lucas
Los Cabos, Mexico
Clifton Park, New...
Level Contributor
899 posts
10 reviews
Save Reply
1. Re: Getting shut out of Riu

hi,

if it would make you more comfortable, call the hotel directly

and re-confirm your reservation with them, even if you used a

travel agent.

we used an agent for our cancun trip ( very reputable) and i

called 2 days prior to leaving only to find that one of our two

reservations had somehow been cancelled. it all worked out in the end, but i always re-confirm on my own!!

i wish you much happiness and enjoy your trip, just call if it

will ease your mind, it can't hurt!

Lodi, California
Destination Expert
for Cabo San Lucas
Level Contributor
25,374 posts
53 reviews
Save Reply
2. Re: Getting shut out of Riu

Good advice! Definitely get a comfirmation number from your hotel, as well as from your tour operator.