Go to the top of the page, click on hotels. Left hand column click on Riu Palace Cabo San Lucas. There you will find opinions of people who have stayed at this property. Out of 126 trip posts, only a small handful reported anything negative. Remember, many of these posts were sent in to trip advisor only shorttly after the Riu's opening. Any new resort goes through opening growing pains. I counted the trip reports and over 95% found this resort fantastic. We have been to 8 Riu properties and had a wonderful time at each. The buildings are architectually stunning, the grounds are manicured to perfection and the staff is friendly and couteous. We have stayed in many places in Mexico and the Caribbean other than the Riu chain. We have come to the conclusion, if it's an AI you are looking for, where the buffets are varied and scrumptious, the ala-cartes for the most part are nice (we rarely go to them because of the quality buffets), wonderful pools and entertainment, then you can't miss at the Riu. Some people like KatD have said in the past you will never be able to please everyone, she went on to say that attitude makes all the difference when enjoying a vacation. We will be there April 18 - 25, 21 more sleeps and can't wait. So enjoy your stay, seek out knowledgeable and balanced perspectives from those who are on this forum, KatD among others. Keep current regarding the posts and trip reports regarding the Riu Palace, I'm sure you will find you've made a wise choice. Hope this helps. It is my opinion only, but an opinion from one whose has spent time at the Riu's.
every good wish