Due to the problems with the lines we answer your emails from our Head Office in Spain. We would like to inform you that the structure of our hotel buildings are prepared to resist hurricanes of up to a degree of 5, that is why our guests remained during the pass of the Hurricane in their rooms provided with food and basic services.
Today I can inform you that our Hotel suffered minimum damages around the gardens and the beach but the rooms are all right and our clients safe. Moreover, our Restaurants are opened and the Hotel has electricity, so our clients can feel comfortable. Regarding telephone lines, as they don't depend on us we cannot confirm when they will work again.
Please don't hesitate to contact us for any further information you should require.
Assistant Director of Marketing
BAHIA PRINCIPE CLUBS & RESORTS
Plaza Mediterráneo, 5
07014 Palma de Mallorca
Tel: +34 971 22 13 10
Fax: +34 971 73 16 94