Even though I am a member of Palace Resorts chain, I am looking at alternative AI's in PDC, mainly because I will be traveling there solo and Playacar Palace does not offer discounts for solo travelers like many other resorts in the area do.
Since I need to be relatively close to the south end of town, I am obviously looking at the Playacar area. Based on price and location, I have it narrowed down to Riu Riviera Maya as my first choice and Riu Mexico as a possible alternative. My goal with price is to get something in the $150/night range since I will be eating at least some of the time in PDC. I also can get a nice room at non-AI Hotel Lunata right in the middle of PDC for under $100/night, so ideally looking at maybe a 50-50 split of my 12 nights between Lunata & a good AI... if I can get a good rate on the AI.
Now to the point of my question: when I look on the Riu official website, I see the normal rate for 1 person in November is ~$223/night, which is more than I am willing to pay. However, they have a special rate for this time period that says "starting at $154/night". This is something I could justify paying and still not feel bad about going into PDC to eat occasionally. However, for some reason I am not able to get this special rate to a reservation page on their site. Every time I click the reserve link next to it, it takes me to the date boxes but when i fill those in, it goes back to the normal rate.
I actually e-mailed both RM & Mexico at the contact e-mail addresses on their site over 4 days ago to ask about this, but have not heard back from either of them yet, which in itself is a bit disturbing.
Bottom line, for those of you who are experts with these 2 hotels, can you offer any advice here? Maybe an alternate e-mail address of an actual person? Or, any other advice or feedback in regard to these hotels and how to get that discounted rate.
Thanks in advance for any feedback.