Captain Tony at Isla Mujeres
Before you pay for a Snorkel Tour with Captain Tony, be very clear on what you are getting!!
We paid for his advertised trip which was to include snorkeling at the Lighthouse, Saco Bajo, and Marchone's Reef (which we were particularly interested in). On the date we had planned, Tony was taking a trip to Contoy, but told us he had arranged for someone else to take out tour. We were handed off to one of the other boaters who took us (along with some others of his customers) to the Lighthouse and Saco Bajo, and then to the "Swim With the Sharks", where we were told we would stay for 1 1/2 hours while the others on the boat had lunch (part of their package, and then a return to home - NO MARCHONE'S REEF!!
Not wanting to hang around for 1 1/2 hours, we took a cab back to the village, very disappointed in our trip.
That evening we called on Captain Tony to express our disappointment. He was apologetic and offered some excuses on how he had been too busy that morning to check on arrangements, but would not give us any refund on our trip. We were surprised that he would not stand behind what he had offered as his advertised trip.
Captain Tony seems to have a good reputation for the trips he takes, but if you get handed off to someone else, be aware - be very aware. Ask lots of very specific questions first and don't assume anything!!