In 20122, My wife and I bought a contract for 30 weeks vacation at Aura/Sabor of Cozumel through Grap Travel of Vacation Rewardsf for $3900. When we signed the contract we were told to contact the resort directly to redeem our vacation time. Now Grap travel has been taken over by Vacation Rewards and is no longer in existence. Vacation Rewards is not honoring the contact other than collecting dues. Aura is still collecting a monthly payment for the purchase. When we called the resort they told us to contact Vacation Rewards. Vacation Rewards told us they do not book at Aura/Sabor. I feel like in am in a pea and nut game. Can anybody tell me what's going on???
If any one is caught in this maze, let me know and visitor please be wary.