During Emily, our vacation company said that they were allowing people to reschedule their trips. We called to reschedule and were lied to so that we would continue on with the trip. Essientally, we were told that we would be flown home and receive a prorated credit for the remainder of our trip, which was of course not true. When we got home we sent a letter telling them how we did not appreciate being mislead and filed a claim with the BBB. We received a letter today offering two nights refund of hotel stay and two charter air vouchers. If this is true, I'll be able to get back our time lost from Emily. Woo hooo. I may be able to go back soon!!!!! Keep your fingers crossed for me!!!