Yes book at transfer. It's easy to do on line. We use Canada Transfers. You can book at return transfer. You will pay when you arrive at hotel (with cash) but you can pay when you book. You can pre order a beer etc as well. Just bring your vouchers. The pick up time will be on your return voucher. I here USA transfers are very good as well.
You definitely want to pre book at least for your arrival. Taxis at the airport are way overpriced and transportation companies are not allowed to offer their services at the airport itself. We use CancunWithMe
There are no private taxis available at Cancun airport. Try Holiday Extras or Holiday Taxis on the web before you leave the UK. I have never been let down in nearly 20 trips, depending on number of passengers expect to pay between £25 to £40 for a return trip.
Prebook with a small family owned and insured service. Excellent rates and totally reliable. https://www.facebook.com/yakatakun/
His current rates with a beer per person included (up to 4 people):
Cancún hotel zone and Downtown 30 usd
Puerto Juárez ferry to Isla 35
Bahia Principe 80
Tulum Aldea Zamá 90
Tulum La Veleta 95
Beach Road 95 (contact us for rates south of Rosa del Viento and Boca Paila)Edited: 4:55 pm, March 26, 2019
100 % agree. Four years running and they are never late. Worth every penny when jumping to the hotel zone. It's also available as a dedicated pick up so you don't have to wait for a van to fill up or stop at other resorts along the way.
Hi.... we are actually heading to the same hotel next week. Did you pre-book a airport transfer? If so, may I ask who you used and if they were satisfactory? Thank you!
PS... any suggestions you have for our stay at Fiesta Americana?
Definitely pre-book! I used Canada Transfers and it could not have been more easy. I think it was around $56 round trip and that was a private van direct to my hotel. I even was able to order a 24 count case of bottled water they had ready for me. I landed in terminal 3 and walked outside like the instructions said to, and there my name was on a poster, so easy. The van was clean and cool from the air conditioning. The driver was polite and answered all my questions. The pick-up for my return flight was easy as well. I highly recommend them.