What's up at Cinnamon Bay? I'm asking because we have a reservation for January I need to change, and have been trying to call them and email them for a week with no answer or reply. Everyone on strike?
That explains it. Thanks!
It doesn't bode well to not have telephone support during the transition.
They laid off a good number of the old staff and with the changes the new people are planning on making I don't think that all will be rehired Folks at the campgrounds will be grumpy no doubt. One of the mandates for the new managers was an updated online reservation system which is supposed to be ready on October 4th. I have it calendared to check my existing reservation for next April and hopefully I will be able to adjust it by a day. The new people don't have any "island" experience so I am very nervous about the changes
Change doesn't presage future doom and gloom. From a recent article:
" 'Redwood Parks Co. operates outdoor adventure and resort destinations and municipalities, state parks, national parks and tribal parks. In the U.S. Virgin Islands, we’ll look to the National Park Service, local residents and current employees for guidance on how to be a good steward and member of the community. Cinnamon Bay and Trunk Bay are magnificent destinations that will benefit tremendously from new facilities and improved services,' said Brian Stewart, founder and president of Redwood Parks Co."
Some upgrades have been in order for a long time.
Agreed that upgrades were needed at the campgrounds, but the main reason they were not done was that the old management group only received yearly contracts. I spoke to Brian Stewart of Redwood Parks in July about the changes, so I know that some items, like replacing all the tents and their equipment, had a time table but others, like the design of the new cottages were still a concept, even after they had been rewarded the contract. And he did say that Cinnamon Bay would be more expensive, just not Caneel prices.
It will be interesting to see how much you can charge for a cinderblock room with 4 single beds with 5 year old mattresses and a dorm room fridge. Seemed to me their prices were just about right as they were. I'd give strong consideration to returning to Cinnamon Bay and gladly pay a little more for the same room/cottage with sliding doors, an AC unit and queen bed! Even without private bathroom.
I always thought it was pretty expensive to stay there. I know it is on a beautiful beach, but since we drive to them everyday, I don't really care about being on it for that $$ with no A/C. I will be curious to see what the new pricing structure is. Agree that upgrades were needed.
they are mandated to stay within the foot print of the existing cottages. Although it was clear that no final design decision had been made, Brian Stewart said they would be going UP, sleeping lofts, possible balconies, MAYBE bathrooms. Everything in the cottages will be replaced: furniture, beds, linens. I for one am sorry to see the cottages go. I like the simplicity, have no problems with the beds and furniture, although real ceiling fans would be a treat. When I'm at Cinnamon Bay, I want to concentrate on being near the water.
Out of 80 nights on St. John we've spent about 8-10 at Cinnamon. We all found it very hard to sleep with the heat/humidity and no AC in the cottages. Put in sliding glass screen doors and AC and CB becomes viable choice for me.