Having just returned from a week at the Westin in St. John, I've come to the realization that, except in my case, most of the folks who take the time to post a message in this forum do so because they have a complaint. For the most part, when you're satisfied, you're just that....satisfied.
With that, I'd like to say to those who criticized the Westin in St. John that they are mostly miserable people, looking to find something wrong. I saw a few of them when my wife and I stayed at the Westin last week. They have these scowls on their faces and nothing can make them truly happy.
Imagine finding their vacation enjoyment ruined because some service person didn't greet them with a wide smile? And wasn't it a shame that the pool had children in the water? And finally, could it be more terrible than to have your luggage arrive 45 minutes after you are handed the keys to your room?
Oh yeah, those you complained about the rooms. It's probably because they spend most of their time languishing there, glued to the TV.
All I can say is my wife and I returned with the opinion our week in St. John was the second best trip we ever enjoyed after our honeymoon. We didn't even miss our kids. How's that for validating a vacation.
The grounds, as most point out, are startingly beautiful. The pool was gorgeous. I can't imagine why anybody would say otherwise.
The food was expensive. But we didn't have one meal there. We ate at the incredible restaurants in downtown Cruz Bay, including breakfast, and grabbed sandwiches to go as we took our rented Jeep to some of the most beautiful beaches in the world.
I almost started to believe I made a mistake booking the Westin by reading the many posts here, criticizing the hotel. Fortunately, I let my own experience determine whether this was a quality establishment, or the run-down joint like so many wanted to portray it as.
In the end, your vacation is what you make of it. It could be a time when you let complaints ruin your enjoyment. Or, it could be an experience like ours. One to remember.