We have just returned from a holiday to Nevis and were very concerned as to the reliability of the XL flights after reading some posts.
There was no cause for concern at all on both flights.On the outward journey we were 15 minutes or so delayed, but the time was easily made up.The return flight was on time.
Service was exceptional both ways - nothing was too much trouble for the cabin crew. Ashleigh was fantastic on the way out, and Gavin and his crew superb on the return flight.
Considering the price we paid for the return flight £650 each approximately, we feel that, if this experience would always be provided - Virgin beware.