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Apex Car Rental-Grand Cayman

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Apex Car Rental-Grand Cayman
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Can someone please help me find the location of the Apex car rental counter at GCM? I booked our rental car through Expedia and I am NOT happy with them. It doesn't provide me any information about where the rental car counter is (like most places do). When I called to ask them for help, the repeatedly argued with me and told me my rental car was through Budget, and not through Apex even though my itinerary cleared stated Apex.

I really think the person that I spoke with didn't know exactly what he was talking about. I'm just trying to find out if Apex has a rental counter and where it is, or if Apex is under another company such as Budget or Avis and I should look for their counter as well.

Also, Expedia told me I needed to call the Apex counter to setup the pickup time and location. Call me crazy- but I just assumed I'd get off the plane and take a shuttle to the counter?

Thanks!

1. Re: Apex Car Rental-Grand Cayman

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Trophy Club, Texas
Destination Expert
for Cayman Islands
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8,313 posts
21 reviews
18 helpful votes
2. Re: Apex Car Rental-Grand Cayman
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and you'll be walking to the rental office/counter.

Here's a map.

https://www.caymanairports.com/customer-service/parking/parking-lot-maps/

Andy's/Payless is the office towards the right/straight when exiting the terminal, all the other companies are in the complex to the left.

Syracuse, New York
Destination Expert
for Seven Mile Beach, West Bay, Syracuse, Cayman Islands
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3. Re: Apex Car Rental-Grand Cayman
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There are two car rental pick-ups places at the airport.

Apex car rental is in the offices that are to the left when you exit the arrivals building. Pretty much all of the rental offices are there (with a couple of exceptions).

You will need to walk there - there are no shuttles. If you are arriving with a group, then my advice is to leave the group and the luggage in the arrivals area and the person or people that are driving walk over to the rental agency without luggage. It's a little strip mall type thing and you will see the signs for all of the rental agencies up - it's quite possible that Apex and Budget are run by the same franchise there (I don't recall exactly) - but look for the Apex sign and you should be ok.

Once you have picked up your car you can drive it around the loop to the arrivals area and pick up the rest of your group and your luggage.

Doing it this way is far less hassle than everyone lugging their bags over there in the heat, believe me!

I never book through third-party sites, so for your own peace of mind it might be good to call the rental office on island (rather than an 800 number) to confirm your reservation and (if they need it) give them your flight details - that isn't something that I normally do, though. The number for Apex is 1-345-949-4808 - I would call during normal office hours.

If you want more details as to where they are, Google Maps has a pin for it - https://www.google.com/maps/place/Apex+Car+Rental/@19.296394,-81.359985,264m/data=!3m2!1e3!4b1!4m5!3m4!1s0x8f25863f18ab73c9:0x3ec575cd19698211!8m2!3d19.2963927!4d-81.3594223

Hope this helps!

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Boston...
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5. Re: Apex Car Rental-Grand Cayman
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I’ve used Apex several times and never had a problem. I’ve booked thru Orbitz. Sometimes I do need to check in or out thru the Budget office which is next door( also no problem).

6. Re: Apex Car Rental-Grand Cayman

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