Posted on: 2:25 pm, today Report inappropriate post
We're going to Great Bay on the 19th. I've tried everything to get us switched to Divi Little and no one is helping. Transat is still sticking to the fact that it's open for business despite the numerous reviews stating that construction is incomplete and hazardous. Did anyone switch to a different hotel? How did you do this without incurring a huge cost. Transat told me we could switch and pay a mere $750.00 to upgrade....what a joke. Also, I asked that the representative fax me their confirmation (that only minor things were left eg. painting). This was last Wed. 9th, still haven't received this and doubt I will so that they can't be held accountable. Left messages for director and still no reply. I guess once they get our money they don't care to service their customers.
Any advice would be greatly appreciated.
We're really worried about the state of the hotel, quality of food..etc...
I would love to speak to the travel agent that went (from the East coast..any number?)