Just wanted to warn the TripAdvisor community about Fox Car Rental at the Vigie Airport near Castries. We reserved a mid-size vehicle through Orbitz from Fox for 4 of us traveling together with carry-on luggage and staying at Jalousie Plantation. The car we were given was a Mitsubishi Lancer. This vehicle could barely make it up the hills in the lowest gear and with no air conditioning. People were passing us, honking and very unhappy. On the way back -steeper hills coming back - we actually had to get 3 passengers out of the vehicle to help PUSH it up one hill! This was a scary, dangerous car to rent out knowing we had 4 people and were driving south to Jalousie. When I notified the attendant about the total lack of power to go up a hill, she said I should have called. We had no cell phone and public phones were nowhere to be found, so this was not an option.
The second major issue with Fox is that we were ripped off. The quote, including taxes was $472. We added a driver for $5/day, 7 days, paid for 2 licenses at $27 each, and we were charged $640. We argued about this at the counter and were promised to be refunded the difference but have not yet seen a credit on the VISA.
Between poor, underpowered vehicles and the overcharging by this company, we are advising the TripAdvisor community to STAY AWAY from Fox car rentals at Vigie Airport. I wish I could recommend an alternative rental company.