Breezes Negril Family. We won three free nights at the Grand at a repeaters party last July. We have been attempting to make reservations with the resort. The reservations staff has been stonewalling us for over a month now. All we want to know is how much will it cost for us to upgrade to a cove suite. Now the resort tells us we can’t be there around the 4th of July “because it is a U.S. holiday” Anybody have any suggestions on how we should proceed?