I Arrived at the RIU at 4pm on wednesday after a nearly 3 hour bus ride. Our first room was on the first floor with a lousy view. To top it off the jacuzzi, safe lock and AC did not work. Yikes! But no problem mon! Maintenace was up in a jiffy and took care of everything.
I went to the beach area and had a few drinks. The drinks are mostly ice cream with rum on top or beer. The beach is really really nice, plenty of chairs and real estate. Water is mostly clear and turquoise blue. I thought the snorkeling was pretty cool and there are reefs in wading distance from the beach.
I went down to book a restaurant and all were booked solid until after our trip was over. This was no good for me, I went to the lobby and argued with a PR rep and Manager and stated my case about my room with the lousy view and the restaurant situation for probably a good hour or 2. They were really flexible and moved me to a 3rd floor room with an awesome ocean view and gave me a free nights stay at the hotel. That was good enough for me. The only problem with that was I was going to be eating pizza every night and it is pretty awful. I really cant get angry at the staff though, they were friendly, hard working, and you could tell they were trying. If I had to do it again I probably would have ate more of my meals in town or at the jerk shack.
Overall, I had a great time.. sure there were a few glitches but that is to be expected coming from a brand new place.. This was my first trip to jamaica and I loved it. It is a beautiful country and the people are really nice.
If anyone has any questions about the resort let me know and I will be glad to answer in detail.