I know there are a lot of people that have stayed at the ME and in the Elegance Club side on these forums.
After reading many of the reviews on TA, I wonder how well they stick to these extras that you pay for when you reserve an Elegance Club room (as I have). The list is below and I've read a lot of reviews from people that say they didn't get these perks. For instance, in room beach towels. Many reviews from people that stay in the Elegance Club talk about going down for towels at the pool, so I ask why do they have to do this if it says there are in room beach towels? Also missing from the perks are private check in, not getting a room because they are overbooked, pillow menu, and butler service.
Yes, yes, I'm going to go down and have a great vacation, I'm not worried about these things, but would like to know why they offer these things and don't come through on the services for some people that have posted Trip Advisor reviews about it. I'm just curious and since these forums are here, I would love to hear from people that have had issues. The perks from their website are listed below the dashed line. Thanks!
At the Majestic Elegance Club we are introducing the New Majestic Supreme Service, a variety of upgraded amenities specially designed to make our guests stay unforgettable.
Some of the Majestic Supreme amenities are:
- Private pool areas
- Private and personalized check in
- Complementary late check out (based on availability)
- Two private ocean front roof top bars with hors d oeuvres and drinks
- VIP lounge at the lobby with library, table games and free internet connection
- Exclusive access to “Il Botaccio” Restaurant for breakfast and lunch a la carte
- Room service included 24 hours
- In room bar selection with up to 4 bottles of liqueur per stay (ej. Vodka, Whisky, Rum, Baileys)
- Bottle of champagne in room upon arrival
- Access to 13 bars throughout the property (4 bars exclusive for adults)
- Butler service during your stay
- Express bell boy service
- Surprise gift in room
- In room beach towels
- Pillow menu
- Aromatherapy for pillows
- Robes and sleepers in room
- Bath Kit
- DVD’s selection
- In room newspaper
- Majestic Touch during the stay
- Espresso machine in room (suites only)