We left Punta Cana airport yesterday, Dec. 12th. It was a horrible experience. We have traveled to Punta Cana many times, last year same time with no problems. This time was a nightmare.
So many planes leaving around the same time. Among them three flights (Sunwing) leaving at the same time... Montreal, Toronto and Quebec City...all around 4:30... total chaos at the baggage check in and again at both custom line ups. Took 2 hours standing in line! We had purchased the Elite Plus package which normally makes check in much faster, but there was one line for Elite Plus for all three planes... it took the same amount of time as the other lines. We were not happy! And then to line up again for both the carry-on check (and pat down) and again at the custom desk. We barely made it on time to board the plane!! They need more check in counters, more customs agents etc. for the amount of traffic that is ever-growing. Might just think of another destination next year.