Hello! We will be first-time travelers to Punta Cana in July and are wondering what do you get that is different by using the Family Concierge or just booking at The Reserve? I find this a little confusing and the fact that the Melia reps at the 800# don't speak English very well doesn't help.
Can my kids still take part in all kid-related activities regardless? Can we eat at any restaurant on property? Are there any places that are off-limits to Reserve guests vs. Family Concierge guests? Is one better than the other, if cost were no object?
Any advice you can give will be very much appreciated.