What a shocker!
We arrived at the Blau Natura Park on October 20th, had a great day in the pool on the Sunday, went down to it the next morning for a day of sun and wow! It was taped off with caution tape and completely drained! They also shut down the only bar down there, the pool restaurant, and the bathrooms, now the beach people had to go to the lobby or their rooms to use the washrooms!
After asking around to see how long it would be, getting answers of 3 days, 7 days, 14 days(!!!), up to the lobby we went to get a real answer. Of course they claimed to know nothing of it and after asking if we could at least be bussed to another resort during the day to enjoy a pool, the management came back with an offer of compensation......
-lobster dinner ( we don't eat lobster)
-bottle of rum ( um, yeah)
-late checkout ( didn't need that)
-5 hours free internet (worth a whopping 5 dollars)
Management couldn't offer anything else so off to our WestJet rep to get moved to another resort. That took two days and we ended up in a much lower class of resort for the rest of our 10 day vacation.
Well, it did have a pool with actual water in it though.
We later heard the pool was going to be closed for a month! Hopefully they are letting people know before arriving so they can decide if they want to move or not.
This is low season and maintenance is expected but geez, the one and only pool???? And this was definately a scheduled project, not a sudden problem. They were using pickaxes to bust up the concrete, removing tiles and lighting....a really big job with a big crew working on it!Edited: 12:28 pm, October 31, 2012