My husband and I arrived at Gran Bahia Principe Ambar on Friday 12 October for our two weeks holiday. Saturday we ate in the buffet for breakfast and lunch and then the Don Pablo for dinner. By Sunday morning we were both extremely unwell with sickness, diarrhea, stomach cramps with a fever and headache later on. We were room bound all of Sunday. Initial thoughts were food poisoning from the Don Pablo but we did have different foods, I had lobster and my husband had the fillet mignon although I did have a small piece of this. Thre has obviously been a cross contaminiation somewhere. On Monday we started eating light in the buffet for breakfast and lunch but cancelled the dinner reservations we had for the next two nights as we really did not feel like or trust another ala carte meal. We thought we were both getting better although a week on and my husband is again room bound today - whatever it is seems to be coming back. I am not 100% but not as bad as him. Today I have reported this to our rep and also found the couple in front to be complaining of the same illness and also the couple after me. Also around the hotel they are no longer pouring water from the jugs but have changed to bottles and all the self service water and coke machines have been removed from the pool bar and beach bar. We did report the illness to guest services and asked if anyone else had reported the same. We were told no. When asking a few days later about the water jugs changing to bottled water we were advised the jugs were a probationary thing but the manager wanted to changed to pouring from bottles - basically we were fobbed off. We have also noticed they are disinfecting handrails, seats etc. which we are sure they weren´t doing early on in our holiday. At least our rep told us that they had tested the water and all was ok but as a precaution they are using bottled water. We are really worried there is more to it and it is being covered up. If there is some sort of contamination in the hotel, the guests, paticularly those suffering from illness need to know. Yes Ambar is a five star hotel and all health and safety measures are followed but something has gone wrong somewhere. They owe a standard of care to the guests.
Is anyone else at the Ambar and unwell?