We just got back from the Bahia Principe on Monday and I couldn't wait to post my review...I noticed there is a sudden surge in posts for this resort...most of them are doubtful. I hope that my comments will help squash those doubts and answer any questions!
First, I have to say that my boyfriend and I were in complete bliss the entire week. We booked through Sunquest and were very impressed with the level of service. We had a Canadian Sunquest rep meet us at the airport. She worked at the resort, so there was always someone there to help us with any questions. We were brought to our villa, in the Club Hacienda section. This is in the middle of the resort. We had a private pool that was shared among the Club Hacienda guests, which had a swim-up pool. The pools and the beach were amazing...
The food was beyond my expectations. There were many choices, we never got bored. The a la carte restaurants were so good! The buffet was a little weird sometimes (fish for breakfast?) But not something that affected our vacation. The French restaurant had the best steak I ever had - better than The Keg!
Service was absolutely amazing...we expected language barriers, but most staff were easy to communicate with. As long as you know "no thank you" and other basics, you're good. Staff definitely go out of their way to make you happy. We tipped the maid $2 US a day (plus a mini chocolate bar) and she made sure our room was immaculate and gave us some extra beer in the mini bar.
Weather was excellent. We recommend going at this time of the year. Yes, people said it was rainy season, but man...every day was HOT. And when it rained, it only rained at night for 30 seconds. The other great part about going at the end of October was the amount of people there...it wasn't too packed. When we go again, we will definitely go in October.
This WAS a 5-star resort, no doubt. It's a big resort, it has variety in food and entertainment, and the staff were great. It was a perfect vacation.
Now, to address the concerns. There was a slight smell in the main buffet, but I didn't even notice it until the last couple of days and it wasn't so bad that I couldn't stay and eat. The resort is big, but that's a good thing. There is a trolly, but we never used it. We liked the little stroll (especially after the big meals) and seriously, it takes a total of 5 minutes to walk from the beach to the main lobby. We couldn't believe people were actually taking the trolly, but everyone has different opinions. As for lounge chairs, there were plenty to go around. But like I said, we were there at the end of October and the resort was not at full capacity. But there are so many chairs, I can't imagine it to be a problem.
But seriously people, if you're going to worry and complain about smells, the amount of walking, and the amount of lounge chairs, then maybe you shouldn't go to a place where the point is to RELAX. The biggest decisions we had to make was beach or pool today? This resort was fantastic. The most important things to factor into planning your vacation is staff service, quality of beach, and quality of food. Don't sweat the small stuff and you will come back home happy!!
If anyone has any questions about this resort, please feel free to e-mail me at email@example.com