Has anyone flown this airline from Orlando? Been reading terrible reviews about their service within the caribbean but hoping they do a better job from here. They have a non-stop flight several times a week at a great price and would be so convenient rather than flying American (another airline with poor service record) changing in Miami. It's odd that they say it's non-stop though because the outbound flight takes 4-1/2 hours and the return 2-1/2. I'm wondering if they stop in Miami or somewhere on the way there and pick-up passengers without us having to deplane? Any info much appreciated.