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Travel to Cuba with Insight Cuba

Portland, Oregon
3 posts
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Travel to Cuba with Insight Cuba

I've been reading the posts reviewing traveling with this company and I've noticed the numerous comments that were deleted by Trip Advisor. Are these "inappropriate comments" strong complaints about Insight Cuba or are they about something else? If they are derogatory statements about this tour company, I'd like to know before I book with them. Thanks

Nova Scotia, Canada
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14,670 posts
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1. Re: Travel to Cuba with Insight Cuba

From my recollection, the deleted posts were not at all related to Insight Cuba. If anything, people who had traveled with that company made positive comments, albeit that it was among the most expensive of the tours advertised from the USA fpr licensed travel.

Palm Springs...
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10 posts
406 reviews
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2. Re: Travel to Cuba with Insight Cuba

Well I had just come from an Insight Cuba trip. It is very expensive but one knows that going in. I dumped the tour-group as it was not my thing. I have to say up-front that this was my first group touring experience. With that said, I don't fancy someone else ordering my food and telling me what to eat. I also don't like majority rules when one is making changes to the itinerary that I signed up for. Last, I didn't sign up to hear the US denigrated by the tour guide's personal political beliefs. It is not the only legal way to go -- so I would recommend potential people look into it more carefully then I did and make sure it is what they are looking for. But when you ask for and pay for 5 star's accommodations and the guide says don't have any expectations -- because spartan is the word to describe two of the hotels on the trip -- further, there is no reason meal planning can not be more thoughtful. A group of 11 should be able to eat anywhere within reason, so why settle for mediocre to bad food when excellent food abounds and is no more $$$.

Toronto, Canada
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1,237 posts
62 reviews
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3. Re: Travel to Cuba with Insight Cuba

In spite of the tour group problems Mike, were you able to enjoy Cuba?

Palm Springs...
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10 posts
406 reviews
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4. Re: Travel to Cuba with Insight Cuba

Yup I loved it. I learned a lot, met fantastic people, and am glad I finally went. Are you going-- or, have you gone?

Atlanta
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9 posts
28 reviews
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5. Re: Travel to Cuba with Insight Cuba

My intentions are to sign up with this tour company and ditch the tour also or at least some of it each day to experience Havana on my own. Can they impose any penalties or stop you in any way from doing that.

Edited: 7:49 pm, February 29, 2012
New York City, New...
3 posts
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6. Re: Travel to Cuba with Insight Cuba

Insight Cuba was excellent

I have been all over the world and have been traveling for 30 years in many places in many countries and I normally would never book group travel. The moment I called Insight Cuba, all the travel specialists were so helpful, friendly, and knowledgeable. They explained to me that going to Cuba is not about the hotel or food, it's about the experience and meeting the local people. The accommodations are not up to US or European standards... but who cares??? I was an American in Cuba! The whole tour and my guide were wonderful and I felt i learned so much on their Bay of Pigs program and would recommend it to anyone. However, if you are not flexible and are not able to go with the flow I would not recommend traveling to Cuba at all, with Insight or with anyone. Cuba is for someone with an open mind who wants to see a country from a local point of view. All and all, Insight Cuba was great and so helpful and would recommend them all!!!!

Fort Walton Beach...
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57 posts
61 reviews
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7. Re: Travel to Cuba with Insight Cuba

Good for you for asking.

That's exactly why I'm here -- to check out this company with my trusted TA friends!!!!

New York
2 posts
1 review
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8. Re: Travel to Cuba with Insight Cuba

There have been some posts on TA and other social sites where people are suggesting that they ditch a licensed tour to see Cuba on their own. Please know that these licensed tours/programs require full participation in the program for travel to Cuba to be authorized. Leaving the tour for self-guided activities violates the authority of the license, deeming your travel illegal. Furthermore, these actions jeopardize the license that these organizations have labored to receive to allow each and everyone of us to travel to Cuba. Imagine the actions of a few customers cause an organization to lose its license? The business closes, jobs and livelihoods are lost, and all manor of effort and investment is gone.

It’s also important to note that many of these programs to Cuba allow you access to parts of society not normally seen by regular travelers. The organizations that bring you have experience that few have.

Equally as important, some in Congress have been attacking these licensed programs as nothing short of a way for Americans to go as tourists, which is not the intention of the people-to-people license provision which allows Americans registered on a licensed program to travel to Cuba. Therefore the discussion of "ditching" the program or actually doing so jeopardizes the provision that allows Americans to go legally. Detractors of travel to Cuba would love nothing more than to show these posts to the White House Administration to demonstrate how the policy is abused and to close the provision. Closing this provision would mean none of us could go legally and we’d be back to where we once were.

While many can agree that Americans should be able to travel to Cuba freely as they do to every other country on the planet, irresponsible discussions jeopardize what is now a privilege to visit a place once forbidden. Please act responsibly and think about the ramifications of your actions.

Lastly, for those that believe that travel to Cuba will soon open up, this is not likely. Cuba travel restrictions are controlled by Congress and there are no indications now or in the future that Congress is interested in ending the travel restrictions. It’s a polarizing issue and that means little or no movement for years to come. This is your best opportunity to visit Cuba.

Picton, Canada
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1,214 posts
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9. Re: Travel to Cuba with Insight Cuba

#2 What hotels did they have you booked into?

Palm Springs...
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10 posts
406 reviews
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10. Re: Travel to Cuba with Insight Cuba

I understand your point but with Insight Cuba, no one minded. And it was hardly people to people... More like on the bus, off the bus. On the bus, off the bus. But I will stop flaunting my behavior because of course you are right about the legality. Tell me how to delete my post and I will. Mike