We are a family from Australia and have just returned from a trip to Cuba. We organised the whole 5 days by email by contacting Jorge (email@example.com) in Havana only 5 days before we got there (we were in Cancun, Mexico).
He was recommended on the trip advisor forum.
I can not speakly highly enough of him. At short notice he was able to book everything for us from airport transfers, place to stay (Casa Particular), guides and also an excursion to Trinidad in the south (highly recommended).He answered all my emails promptly and was invaluable with advice and information about Cuba. Dont hesitate to contact him about anything to do with Cuba. His english is excellent.
Cuban people are doing it tough so take lot of gifts for them. In particular toiletries, clothing and english magazines and books, small gifts for children, confectionary. Toilet paper seems a precious commodity so make sure you take some for yourself. It is a fascinating country that certainly is well worth a visit if you can get there.
Email if you have questions on Cuba or Jorge.