We have Sprint as our carrier. My husband and I both have Global Roaming on our phones.
I had a chat session with 2 different agents and got 2 different answers!! Surprise, surprise!!
One agent told me I have to confirm my ICCID, update data profile, enable GSM mode, etc which is exactly what I had to do in May.
The other agent said, both phones are enrolled in global roaming and all I have to do is turn my phone back on when we land in Aruba and I'm good to go.
I know that technology is always being updated, so I'm not sure which agent is correct.
Those that have Sprint w/global roaming, what steps did you have to do?