Just wanted to share my very unpleasant experience with this company. I used them to rent a car, and went through their website to find a car. I was traveling with far too much family as usual, so wanted a largish car at good value. I found the Ford B-Max which seemed to fit my needs.
I showed up at the Europcar on a Sunday, to find a Ford Focus waiting for me. Lovely car, but with about half the boot space. Europcar kindly sent someone out to deal with my concern, but the basic issue was that there was no bigger car available. I called Auto Escape, and in a spectacularly rude manner, said that a B-Max and Focus were the same car, which it clearly isn't. I asked why then was it listed separately, at a higher price, pointing out that I had paid more for a reason. Their completely nonsensical answer was that this was a car rental broker, that they provided quotes for different cars provided by different companies, and that while the car I wanted was listed differently from what I got, with a higher price, based on a quote from a different company from Europcar, they had the right to change to another vehicle. (I rent cars a lot, so am used to companies switching 'like with like' - the basic argument is that a B-Max would normally be a different category).
So I was standing there with a car that would not swallow my luggage, and they got angry with *me*!??! I couldn't believe it. I got a supervisor and was shouted at by her as well.
Anyway, deeply unpleasant experience. I recommend to avoid if you can.