Is it me or did you also have bad experience with the Accord Loyalty program Customer "Service"?
I've earned big number of points during the last 3 years...the 'Loyalty' concept, used NONE and now they have removed all points from my account because of no activity in the last 12 months! After multiple back and forth with customer service, I got NO CONSIDERATION at all, always same answer regarding commercial policy... why it is called "customer service"? I was always very polite wiht them but really had a bad experience with their customer service. Will for sure stop to go with Accord for my costly business trips!
Hope I'm the only one to face such a wall from Accord customer service!