I recently flew United Business from New York to Bangkok. At the lounge in La Guardia, the only food available was cereal and toast. No alcoholic beverages. On the flight from O'Hare to Tokyo, I wanted the so-Called Japanese meal only to be informed that this had to be preordered 24 hours in advance. I would've done that if I had known there was such a requirement. The cabin attendant does not just come down the aisle and ask what you want. When I asked why they skipped around, they explained that they take orders based on what you paid for your ticket; so, if the person across the aisle paid $10 more than you, he gets priority. Twice, I not only got something I didn't want, I found it inedible as did the other two people in my row. Their other lounges are also shabby---overcrowded and very little, if anything, to eat. The worst was San Francisco where they charge for most drinks and all food: a mere 9 bucks for a Caesar salad, for example. If you are flying business, United's skies are distinctly unfriendly.