Hi, I'm going to need to book a flight from Dulles to Heathrow for my family of four, including my 13yo daughter with autism. I haven't flown in years, and this child never has, so the world of accommodations for disabilities on airlines is new to me.
Should I book directly with the airline, or is it all right to use a website like Expedia?
I've read through the websites for British Airways and other airlines. Clearly they try to help. But there's more information about physical disabilities than developmental ones. Is it reasonable for me to ask that we board as soon as possible, sit in a block of four seats together with two next to windows, and exit the plane as soon as possible? My daughter's issues are mostly in areas of emotional regulation, including controlling frustration, and I'm trying to think of ways to minimize stress.
The British Airways site just says to communicate needs at least 48 hours before flying. Is it preferable to do so at the time of booking, when I can speak to someone in person, or is doing this on the website as they suggest adequate?
I'll be very grateful for any advice on the best ways to manage all this.