Makemytrip.com wont refund cancelled tickets

New Delhi, Delhi...
1 post
1 review
Makemytrip.com wont refund cancelled tickets
Save

I have been using makemytrip.com for a few years now for flight bookings only. They're service used to be good till about a few years ago. But, now they have become sloppy, their customer advisors have become arrogant and experience with them has just become horrible.

It's unbelievable that a simple issue like a refund for tickets can take so much time to process.

This post is the last measure to treat this amicably. If this fails, I will have no option but to register a complaint with District Consumer Disputes Redressal Forum (http://confonet.nic.in/).

Booking Id:

NF2203836336891

Complaint Id 140924-014940

Refund of Rs 4067 is delayed by 3 weeks.

124 replies to this topic
Wales, United...
Destination Expert
for Bargain Travel, Cruises, Swansea, Cardiff, Carmarthenshire, Neath, Port Talbot
Level Contributor
104,341 posts
442 reviews
362 helpful votes
1. Re: Makemytrip.com wont refund cancelled tickets
Save

You won't get a refund on the tickets unless they were refundable. That applies to whoever you book through, If they were in a refundable category, then you will also be at the mercy of any cancellation charges levied by the agent as well as the airline, so you need to check the T&C's to see if you are actually due anything back at all.

London, United...
Level Contributor
27,179 posts
24 reviews
46 helpful votes
2. Re: Makemytrip.com wont refund cancelled tickets
Save

You understand this is a public discussion forum, right? This is not make my trip and they don't monitor this forum? If you have an issue with them, they you need to take it up with them.

If your refund is delayed, it could be anything from the airline delaying refund to them. We are not them, so use can't tell you.

Melbourne, Australia
Destination Expert
for Sydney, Bargain Travel, Food and Travel
Level Contributor
32,414 posts
3. Re: Makemytrip.com wont refund cancelled tickets
Save

C'mon froggy, just refund them the money, before we all get taken to the District Consumer Disputes Redressal Forum - wherever that maybe.

London, United...
Level Contributor
27,179 posts
24 reviews
46 helpful votes
4. Re: Makemytrip.com wont refund cancelled tickets
Save

Sorry, my bad :-))

Sheffield, United...
Level Contributor
572 posts
8 reviews
20 helpful votes
5. Re: Makemytrip.com wont refund cancelled tickets
Save

makemytrip are useless robbing dogs... DO NOT USE THEM ! They took over £1600 from me via paypal for some flights, as soon as I paid they told me there had been a problem with booking & it took me ages to find out from them what the problem was... they told me that the problem could be resolved by paying another £100 or so. I said "yes book them & I'll forward the money" it took them ages to respond, I constantly chased them to ask if they had finalised the booking & after a few days they told me (via ridiculous e-mails) that they had cancelled my bookings. I spent ages chasing them for a refund, they told me that they had issued a refund & 2 weeks later nothing. I had to put the charge into dispute with paypal & eventually the refund has arrived… £25 short (which I bet paypal is going to tell me is down to fluctuations in the exchange rate – although I bet they’d keep the difference if it was the other way round!) ! So 3 weeks on I’ve lost £25 & I’ll bet the original flights I wanted are now fully booked… Thanks ever so much makemytrip !

UK
Level Contributor
49,560 posts
82 reviews
193 helpful votes
6. Re: Makemytrip.com wont refund cancelled tickets
Save

Thanks ever so much makemytrip !

====

Perhaps you should also thank whoever thought it was a good idea to book using a shonky online "we are the cheapest" operator without considering why and what that meant for competency and customer care, and without doing any research on them?

Give that person a big thanks also.

Scunthorpe, United...
Level Contributor
4,679 posts
3 reviews
3 helpful votes
7. Re: Makemytrip.com wont refund cancelled tickets
Save

I would also thank my lucky stars that i lost £25, not the £1600 which could have gone.

Book direct with the airline and remove the potential disconnect with 3rd parties. Whilst people will press the buy now, it must be cheap button, these companies will contiue to take your money.

Sheffield, United...
Level Contributor
572 posts
8 reviews
20 helpful votes
8. Re: Makemytrip.com wont refund cancelled tickets
Save

Joeintheuk - makemytrip were recommended to us by the people we are going over to visit.... So much for recommendations!

Houston, Texas
Destination Expert
for Solo Travel
Level Contributor
19,106 posts
178 reviews
133 helpful votes
9. Re: Makemytrip.com wont refund cancelled tickets
Save

<makemytrip were recommended to us by the people we are going over to visit>

Maybe collect the £25 from them?

UK
Level Contributor
49,560 posts
82 reviews
193 helpful votes
10. Re: Makemytrip.com wont refund cancelled tickets
Save

Joeintheuk - makemytrip were recommended to us by the people we are going over to visit.... So much for recommendations!

-----

Indeed there are many posts here from people who booked through dodgy agencies, paid more than if they had booked direct but due to their ignorance think they got a deal and then unknowingly set their friends and relatives up.

Book direct and jjust have a dull buying experience where there is no hassle or drama. :-)

Reply to: Makemytrip.com wont refund cancelled tickets
Get notified by e-mail when a reply is posted
Get answers to your questions
CA$CAD
United States
© 2021 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in the United States. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.