I've 3 tickets to Manchester from Bangalore for 20th August 2014.Now i 'm requesting for date change and i received a shocking mail from them :
Per your request, we have calculated the current cost to exchange your airline ticket(s) for the following travelers:
Please respond to this email advising if you accept or reject this quote as soon as possible. If you accept the quote, we will complete the exchange of your tickets charging the credit card used for your original purchase. If you would prefer to use a different credit card, please call our Customer Care Center at 1.877.717.0210. We are open 24 hours a day, 7 days a week for your convenience.
Once the exchange is completed we will send you a confirmation email with the updated information.
Please keep in mind that the airfare quoted can NOT be guaranteed until the exchange is processed and your new tickets have been issued. In addition, all changes MUST be completed ON or BEFORE the original or new date of departure whichever comes first
The charges to implement your requested changes are as follows:
Additional Airfare/person -$545.00 USD (Adult) // $400.00 USD (Child)
Airline Change Penalty/person -$82.00 USD
Vayama Service Fee/person -$100.00 USD
The amounts quoted are based on what is available at this time and CAN NOT be guaranteed until final processing and tickets have been issued.
If you do not accept the change quote and decide NOT to travel on the scheduled travel dates, it is your must to contact Vayama and request for your itinerary to be cancelled BEFORE the scheduled date of departure. If your itinerary is not cancelled and you fail to travel on the scheduled dates, you will be considered a "no-show" and all ticket value will be lost."""
But I find tickets for the same date i requested for date change at a lower price in their website ..