I have booked 2 economy tickets from London to Hanoi with Cathay Pacific. I thought I had booked tickets that were refundable albeit with a £200 penalty. For personal reasons I might not be travelling. I checked my email and the e-ticket has the following written on it:
"VLDCXONLY/NON END-RRTE CHG50/NO RFND". I assume this means no refund? My economy ticket is M to Hong Kong and V to Hanoi. I did think about hitting the refund button on the.carrier's website in order to get more information but I was worried that it might cancel the ticket straightaway. I tried doing a dummy booking and this suggests that my ticket can be cancelled and refunded minus the penalty. Any advice would be appreciated.