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silkair problem

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silkair problem

We flight with silkair from danang to siem real, everything was Ok until we arrive. After paying our visa we went to the police area and they didnt let as in because we didnt have the arrival cards. Usualy there are also in the airport but the airline must offer them to passengers but they didnt they just give them to people travelling in groups. We saw they gave some papers butwhen we looked at them they turn their faces away its not only our impressio n but they impressio n other ten people travelling alone. In the end everything was solved paying 1 dollar to the police officers to get the card. We think its not cassuality

London, United...
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1. Re: silkair problem

Why didn't you just ask the crew for a card before landing? Why did you just look at the crew instead? Then you would not have to guess, you'd either hAve a card or know the process on landing.

2. Re: silkair problem

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Removed on: 11:17 pm, July 14, 2015