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What did I do wrong in FRA?

Munich, Germany
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What did I do wrong in FRA?

Just want to ask for views from frequent flyers. I originally booked F from MUC-ICN on LH. I needed to fly 1 day earlier but for some bizarre reason LH only agreed to change my outbound to FRA-ICN as there is no MUC-ICN on the day I needed. I then booked Y separately to cover the MUC-FRA missing leg.

Here's my question: why did I end up walking 1 hour around FRA before I got to an F lounge? I don't consider myself to be that inexperienced - I'm lifetime G on BA, G on SA for a few years now. I arrived in FRA and could find no gate info, then ended up in Z Lounges. They said no F Lounge: go (15 mins) back to F lounge in A gates. I get to A gates and they send me on to F lounge in B gates. This took roughly 1 hour due to long walks, duty free purchase and passport checks. Even got a silent eyebrow from final passport check... 1 hour later finally in the right F lounge.

Is FRA really such a mess, or what did I do wrong???

London, United...
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27,179 posts
29 reviews
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1. Re: What did I do wrong in FRA?

I don't know why, I find Frankfurt a very easy airport to manoeuvre. If not familiar with an airport, I tend to have a look at where the lounge is before I depart.

Bangkok, Thailand
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26 reviews
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2. Re: What did I do wrong in FRA?

We avoid all flights out of FRA. Yes, I have walked for miles carrying a cat in its basket because I was given the runaround as nobody could be bothered to give reliable directions. I fly into MUC, VIE or ZRH instead. I have this option.

Edited: 9:22 am, May 13, 2014
San Francisco...
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for San Francisco
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3. Re: What did I do wrong in FRA?

I spent about 15 hours over 6 months at FRA and the only good thing I can say in winter is that it is a great place to walk a few miles and get your exercise between flights and the lounge and the First Class Terminal is great but other than that, It is like a maze that folks can get lost in and compared to Munich which is such a nice airport, FRA is a dump

Portland, Oregon
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for Air Travel
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4. Re: What did I do wrong in FRA?

"“What did I do wrong in FRA?”

Either/and/or (a) not researching the airport beforehand to find the location of the First lounge, or (b) not asking a Lufthansa agent anywhere where the First lounge is at FRA . Had you asked at check in at MUC they may have told you or even arranged for a chaperone to meet your inbound flight. Even United reps have met me on arrival in the US to make sure I'm okay and know where the IFC lounge is (on the very rare occasions I've flown intl F).

I agree FRA is an absolute maze. Couple that with the fact that there aren't many paid Fist pax and so the lounge is pretty exclusive and I can see a recipe for a lot of walking. It's not a great airport for transit, but still much better than inter-terminal transit at Heathrow.

London, United...
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5. Re: What did I do wrong in FRA?

Yes it's big, and if you ask the wrong people and don't know the airport, I guess you can get into a loop. However as said, I find it quite staightforward and well signposted. It really is worth taking five mins out your day and seeing where the lounges are in advance in any large airport, if you intend to visit them and are not familiar, reduces the risk of getting lost or into a loop greatly.

Location and directions are usually easily available on line.

Melbourne, Australia
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for Sydney, Bargain Travel, Food and Travel
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6. Re: What did I do wrong in FRA?

It's one of those airports that has a polarising effect on people - which I guess us the same for the more notorious traffic airports like LHR, LAX, CDG, NRT, ATL (even that's subjective)

But Im personally with froggy, I like FRA as it's been my hub and entry point into Europe for sometime. I've been using it since the 90's, and I've always found it fairly straightforward, even from the start. I agree that it's nothing like MUC, but infinitely better than a couple of the others I've just mentioned.

Edited: 1:16 pm, May 13, 2014
Sunnyvale...
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for San Jose
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7. Re: What did I do wrong in FRA?

" like LHR, LAX, CDG, NRT, ATL"

Except for NRT, the others make it easy to find your way out of airside and out customs & immigration if your layover is long enough. At NRT, you must find a representative of your delivering carrier to escort you out...if you can find one. I find NRT a difficult place to find any good information from any living person. A lot of smiles, but not a whole lot of useful information. This a different story.

OK. I guess CDG take second place. Wandering air crews provide better information. I wonder what happens to the poor lads who don't speak French.

Edited: 2:41 pm, May 13, 2014
London, United...
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8. Re: What did I do wrong in FRA?

Yep, CDg is my pet hate airport.,,,:-((

Melbourne, Australia
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for Sydney, Bargain Travel, Food and Travel
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9. Re: What did I do wrong in FRA?

Same froggy.

I think you're right DA, I sort of take NRT for granted as it's my home airport, but I can see it being like that. They take their ninja artform seriously - don't be seen or heard, and if you are, bow and run away quickly, or freeze and just smile lol

Chicago, Illinois
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117 reviews
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10. Re: What did I do wrong in FRA?

Last time I transferred in FRA even the LH staffer at arrivals could not tell me how to get to my next gate. I've never had a straight forward transit there.