So Ryanair seem to have pressed the mute button on the Michael O'Sleary remote control. Perhaps realising that pi55ing customers off is perhaps not the best business strategy in the world and that the same joke is just not funny year after year. Not all publicity is good publicity it appears.
So they do seem on the face of it to have made some good improvements. They have a new marketing manager, team and it seems strategy. The website has been completely revamped and IMO looks and feels great.
The stupid CAPTCHA thing has been removed. Credit & debit card charges have been reduced to a fair (or is that a fare) level. Reserved seating throughout the aircraft, allowing small handbags to be carried in addition to your carry on and an all round hug me I’m from Ryanair feeling.
So anyone flown them recently and did you see improvements in attitude and service? Should I put them on my will fly list again?