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Flight delays Monarch Fuerteventura to Birmingham

Market Harborough...
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Flight delays Monarch Fuerteventura to Birmingham

Last September our flight from Fuerteventura to Birmingham was delayed by 17.5 hours. Monarch have claimed it was due to 'extraordinary circumstances'. The CAA said our claim was to be sent to AESA in Madrid as the airport of departure was not in the UK. They have completed their investigations and have agreed that we are eligible for compensation. I have sent their letter to Monarch who are still saying no compensation is to be paid. Where can I go from here? Is there any point pursuing this claim?

London, United...
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27,178 posts
29 reviews
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1. Re: Flight delays Monarch Fuerteventura to Birmingham

Yes, there is a point and this is fairly typical of monarch. File an online small court claim.

Market Harborough...
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2. Re: Flight delays Monarch Fuerteventura to Birmingham

Thank you for the advice.

Watford, United...
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5,034 posts
13 reviews
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3. Re: Flight delays Monarch Fuerteventura to Birmingham

Monarch deny everything. You will have to take them to court if you want anything.

This is a link to a thread where a poster won their case and embarrassed Monarch in the process. Read it. It is very interesting.

tripadvisor.co.uk/ShowTopic-g1-i10702-k72157…

Lancashire, United...
Destination Expert
for Playa Blanca
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36,842 posts
57 reviews
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4. Re: Flight delays Monarch Fuerteventura to Birmingham

<<Monarch deny everything>>

Much the same as Thomas Cook and Thomsons then lol.

Watford, United...
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5,034 posts
13 reviews
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5. Re: Flight delays Monarch Fuerteventura to Birmingham

Absolutely Leyland.

Market Harborough...
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6. Re: Flight delays Monarch Fuerteventura to Birmingham

Is there any point in making a complaint to Abta??

Lancashire, United...
Destination Expert
for Playa Blanca
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36,842 posts
57 reviews
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7. Re: Flight delays Monarch Fuerteventura to Birmingham

None at all. Abta have nothing to do with airlines. The only thing you can do is issue small claims court proceedings.

Romford, United...
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2,065 posts
22 reviews
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8. Re: Flight delays Monarch Fuerteventura to Birmingham

You can do it all on line at MCOL takes about 50 mins max for first time user, yes there is a small fee to pay dependent on how much you are claiming but you will get it back when you win the judgement

9. Re: Flight delays Monarch Fuerteventura to Birmingham

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