Do not expect any customer service assistance if you have any problems during your travel.
On my way back home from India I missed my flight out of Delhi and needed to purchase a new ticket for the next flight out. There were 3 ladies working the desk and they refused to help me and would only give me a phone number to call which no one ever answered. I ended up having to go thru another company to get home. Called their customer service once I came home to America and they did not seem concerned with all the hardship they put me thru by refusing to sell me a new ticket to fly home.