We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

USAirlines Stinks

Level Contributor
3 posts
7 reviews
Save Topic
USAirlines Stinks

Our fUSAirlines flight out of Westchester was delayed over 1 hour this morning due to mechanical problems. When we arrived in Philadelphia we were told our USAir flight to Punta Cana would not wait for us. We rushed to the get and got there a few minutes late and we're told gate was shut. We were flying 1st class. So we are stuck in Philadelphia with no luggage and hopefully when we get to Punta Cana tomorrow we will find our luggage. Don't understand why they did not hold the plane. It was their fault we were late!

Seattle, Washington
Level Contributor
10,857 posts
94 reviews
Save Reply
1. Re: USAirlines Stinks

A pain, I am sure. But, airlines have schedules to keep. Your plane had to get to the destination on time, so it could pick up passengers to get them someplace else. It's like a domino effect if one plane gets delayed.

IME, airlines rarely hold planes. Your luggage should be waiting for you tomorrow.

Romford, United...
Level Contributor
2,065 posts
22 reviews
Save Reply
2. Re: USAirlines Stinks

Yes because that's what airlines do,hold aircraft and lose take off slots for 1st class passengers-don't understand you being without luggage are you saying they held it up for your luggage but not for you?

Edited: 1:01 pm, February 28, 2014
New York City, New...
Destination Expert
for Air Travel
Level Contributor
9,242 posts
50 reviews
Save Reply
3. Re: USAirlines Stinks

US Airlines? USAir? I think it's now US Airways but oh well.

It's very rare for airlines to hold flights for individual passengers, it costs them a huge amount of money to hold an aircraft. I've had it before when I've connected and several passengers from my flight were connecting together so the flight was held. I didn't realise until after I'd run halfway across DFW. Also had it happen once when I lost track of time in the airport lounge waiting for PAs...oops.

Enjoy Philadelphia!

Leeds, United...
Destination Expert
for Leeds, Bradford
Level Contributor
19,560 posts
280 reviews
Save Reply
4. Re: USAirlines Stinks

Hold the plane for two late passengers or get the other 100+ off on time. Which do you think is the better option?

Milford, Ohio
Level Contributor
2,399 posts
118 reviews
Save Reply
5. Re: USAirlines Stinks

"Don't understand why they did not hold the plane."

Put yourself in the place of those sitting on the plane waiting for takeoff..... do you want to wait for 2 people? Or, wouldl you rather get take off as expected?

Palmetto, Florida
Level Contributor
5,532 posts
17 reviews
Save Reply
6. Re: USAirlines Stinks

Nothing to be done now. What have they (USAir) given you term of hotel, meals, or delay compensation? Not that I think this is automatic but you should inquire of your rights, right now, waiting...waiting... Go visit the Centenial Center? grab a bite at that famous market which i can't remember the name right now.

Chicago, Illinois
Level Contributor
14,775 posts
117 reviews
Save Reply
7. Re: USAirlines Stinks

Another post about what happens when you don't leave enough time for connections. A one hour delay is not much. If you missed the connection due to a one hour delay, you did not allow enough time to make the connection, especially on an outbound trip to a destination where there's not many flights a day where if you did miss it, you'd have a big problem.

At a big airport like Philadelphia, there are thousands of passengers trying to make connections. They can't hold planes for all of them.

Dallas, Texas
Destination Expert
for Boston, Orlando, Walt Disney World, Las Vegas
Level Contributor
26,478 posts
100 reviews
Save Reply
8. Re: USAirlines Stinks

That what happens when you fly especially in the winter oh well suck it up you will be there tomorrow.

London, United...
Level Contributor
27,178 posts
29 reviews
Save Reply
9. Re: USAirlines Stinks

>>Don't understand why they did not hold the plane. It was their fault we were late!<<

Because it's not a private jet and you were not the only passengers.

London, United...
Level Contributor
2,436 posts
321 reviews
Save Reply
10. Re: USAirlines Stinks

What rights? They didn't leave enough connecting time to factor in possible delays.